The point is some people have the issue and some don't. What I don't understand is why they can't just test quality control before they send out. That seems strange, don't you think?

The fuss is that if someone pays for a quick release arm, it's because they want one that works. Not a classical fixed arm solution. Two different things. In my case i do not want to deal with baseplate clearance issues in certain configurations. A quick release solution also enables quick flipping without having to remove everything from the rails.

I am speaking about purchases through ebay. I did not know that you still offer this through deals. On ebay it says they do not accept returns. When I spoke with Julie yesterday, she said herself that some customers still had problems with their units, which is why they include an NF1. In this thread there and on several others elsewhere there are people who are describing the same defect withe the swing arm....

i have it, it's awesome

Yeh, well, maybe so but it is not exactly confidence inspiring when I point out the slippage issue mentioned here and they say that they ship with an extra NF1 fixed old style arm, "just in case". No returns either. So you are stuck if you get a defective model. What, they can't check it before they send it out from the factory?

Quick question for NF4 users (especially if you have also used the NF2). Does the fact that the NF4 no longer has a sliding horizontal adjustment plate like on the NF2 make any difference in terms of maneuverability, or is that plate essentially unnecessary in your experience?

Cheers, C

@jaecjaec
I liked the clear, well-staged shots of the Follow Focus unit in your review. I also had an initial problem with the switchable gear wheel similar to what you found. Both the gear wheel and the metal shaft appear to be machined with a slightly flattened D-shaped cross-section, intended to prevent the wheel from rotating on the shaft. However, the wheel material is compressible enough that it can be forced onto the shaft without aligning it to the D-shaped flat spot on the shaft. If force-fit in this way, the pressure on the wheel from the shaft can make it difficult to remove. I was able to carefully pry the one in my unit loose with a flat-blade screwdriver, without damaging it.

Yep, it is known design flaw.
If you have real solution, make 3D model and you'll get it made :-)
See out design contest topic.

I used the Trusmt today on a shoot....great follow focus, very little (almost no) play, easy to take on and off. The hard stops are useful, especially with the infinite focusing NIkon 17-55 that I was using. I see that the tab that the hard stops hit now can be moved up and out of the way, so that the hard stops may spin to infinity. I did encounter the loose lever-arm problem that @LPowell spoke of. I need to look into the lock washer solution. All in all, great FF for the price..

After seeing the reviews on here, I went and bought a Trusmt NF4 from ebay- I'm very excited to retire the proaim FF that I have been using...and for hard stops

@danyyyel: http://www.personal-view.com/talks/discussion/52/how-to-fix-lens-to-adapter-looseness/p1
There you go!

>I had to try three eBay Nikon adapters before I found one that fit the lens tightly:

Yep, they can be different.
We have a topic about making more tight fit from loose one.

Thanks, that helps a lot!

Oh, how does that mount work out by the way? Like the idea... I have a Kipon, but all I've tried feels a bit... Loose.

All right. I think I get it, but if you have the possibility of taking some pics, that would ease things up for me!

Do you mean one end as in one "vertical" end (either the top or bottom, at the gearbox or the mount) or a "horisontal end" (both on the same side of the lever)?