The recent study “The most complained about tech products” was conducted using a complaint detection tool developed by Electronics Hub. It analyzed over 300,000 tweets containing tech products and defined a complaint rate. Although having the lowest complaint rates of all product categories, the camera list is dominated by GoPro Hero8 Black with 8.6%. Overall, the most complained about product is the Philips Hue Bridge with a score over 42%. We have all been there. When a certain tech product does not function properly, it makes us unhappy and frustrated. On top of trying to resolve the issue on our own, with the help of the manufacturer or an independent service center, we often blow off steam by writing about our bad experiences online. We do this for many reasons. One reason is, if there is an easy solution to our problem that we are unaware of, one of our friends or followers might point us in the right direction and actually help resolve the issue. Another reason is, we want to let people know that there is an issue with a certain product to potentially not buy it or at least not be surprised when an issue occurs. The free information platform Electronics Hub developed a complaint detection tool to analyze thousands of tweets mentioning popular tech products and gave each gadget a score based on the percentage of tweets that feature a complaint. The most complained about tech products The most complained about tech products by countries. Source:...
Published By: CineD - Thursday, 17 February, 2022