Panasonic’s LUMIX Pro Services will cease to exist in Europe and the UK at the end of this year, and, quietly, haven’t been registering new members since last September. The services consisted of a single-tier, free membership granted to every registered LUMIX S camera owner. The service promised shorter repair turnaround and loaned gear should the repair be longer than the set time. The US service, which consists of two tiers (“RED” and “Platinum”), will not be affected and will continue to operate for the time being. The best camera is the one you have with you, as the old saying claims. As professionals, we don’t only require durable, trustworthy gear, but also an adequate service envelope. No camera lasts forever. Given a demanding, day-in, day-out professional workflow, malfunctioning gear is not a question of “if”, it’s a question of “when” (and the answer will forever be: “the evening before the shoot”). While a backup camera is always a good idea, we still appreciate a comprehensive support envelope provided by the manufacturers. LUMIX Pro Service. Image credit: Panasonic LUMIX Pro Service – getting in there with the big boys As Panasonic launched its Full-Frame S line, with the LUMIX S1 and S1R, it has also launched the LUMIX Pro Services. Aimed at professional filmmakers and photographers, the service promised priority service for registered LUMIX S camera owners, as well as fast repair service and loaner gear in case the repairs took longer. This move aimed to help position Panasonic and...
Published By: CineD - Today