Some readers are discovering why I never recommend buying gear directly from Nikon USA – they have limited resources and are not really set up as a retailer. Amazon also used to cancel orders, but they have been much better lately and I have not heard of any issues. Here is an email I got from a reader: Hi. I’m not normally the type to comment online, but I just had an experience with NikonUSA that reminded me of https://nikonrumors.com/2022/12/22/a-reader-cannot-change-or-update-credit-card-info-with-nikon-usa-loses-place-in-the-queue-for-the-nikkor-z-600-lens.aspx/. In my case though, there was no credit card change. NikonUSA attempted to charge my card for a Z8 preorder, and it was declined because the bank thought it was fraud. NikonUSA then decided to cancel the preorder, which my bank tells me is not normal protocol and they have never heard of happening, as a store is supposed to check with the customer. Nikon support so far has told me there is nothing they can do but try to order again – which I imagine I’d be waiting until next year for. So, I guess Nikon’s credit card problems are still ongoing. Another one: “About your recent article. I too have had my order cancelled. They told me to call my bank. I did, my bank told me they let the transaction through and it was Nikon that cancelled/refunded my order. I have debit and credit showing on my account now. So I do believe it is Nikon screwing things up. I reordered today again and low and...
Published By: Nikonrumors - Thursday, 25 May, 2023