I’ve known about MPB since they started following EOSHD on Twitter, all the way back in 2011. Soon after that MPB reached out with an offer to sponsor the blog. Describing themselves as “The UK’s Only Specialist Canon and Nikon Used Equipment Dealer”, MPB have come a long way since the early days. When MPB set-up a warehouse in Berlin, as you can imagine I was very excited and as a serious gear-addict, have spent many thousands with MPB online over the years My last order was placed this week in Berlin. When I say last order, it could literally be. It is mainly on the EU side of MPB in Berlin where I have been let down time and time again. Over 7 serious problems this past 12 months alone and now a big slap down from their customer experience team leader accusing me of being an abusive customer. This review is something I’ve been holding back for many months, to give MPB every chance to make amends, but I think it would be a disservice to the camera-world for the facts to go unpublished. These problems are systematic and experienced by many others. It started for me in January 2025 when some of my own gear was due to be returned with what I’d bought as part of a trade-in. Instead of arriving back with me, the gear went into one of Stephen Hawking’s Black Holes around the back of DHL’s warehouse in Ludwigsfelde. Rather than reappearing...
Published By: EOSHD.com blog - Friday, 23 January