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New round of Canon staff cuts - Australia online store closed
  • This notice is to inform you that Canon Australia will be ceasing the operation of its direct to consumer marketplace - Canon Store - for the foreseeable future, effective from 30 September 2020.

    The Canon Store was launched in 2011 as an ecommerce platform designed to expand online shopping options for local consumers. Fast forward to 2020, the unprecedented challenges currently facing the Australian market has seen Canon Australia re-examine the best way to help consumers access our products, services and support. As a result, we are proudly streamlining our efforts in supporting local retailers to drive competition in the local market and bring you the best value product offers, promotions, services and experiences possible.

    Key dates to note:

    Last orders: The Canon Store will stop taking product orders on 30 September 2020. - Promotional codes: Canon Store promotional code and discount offers are valid until 30 September 2020. - Products on backorder: Canon Store will no longer accept payment for products on backorder and will no longer add consumers to waitlists for out of stock product. Product purchases on backorder will continue to be filled for stock scheduled to arrive before 30 September 2020. Canon will directly contact consumers with orders scheduled to arrive after this date to arrange a refund or support via a local retailer.

    Purchases made on the Canon Store prior to 30 September 2020 will still receive free shipping and will be covered by the Canon 14 Day Peace of Mind return policy. Canon Australia's unique 5-year local warranty for Mirrorless, DSLR, Digital Video Camera & Lens products is unaffected by the Canon Store closure and will continue to be supported for purchases made at authorised Canon sellers.

    Most fun is that they wrote that they do it to "support local partners", it is total bullshit.