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Nikon is killing its authorized repair program in the US

Nikon is reportedly ending its authorized repair program in the US in early 2020: Nikon is ending its authorized repair program in early 2020, likely leaving more than a dozen repair shops without access to official parts and tools, and cutting the number of places you can get your camera fixed with official parts from more than a dozen independent shops to two facilities at the ends of the U.S. That means that Nikon’s roughly 15 remaining Authorized Repair Station members are about to become non-authorized repair shops. Since Nikon decided to stop selling genuine parts to non-authorized shops back in 2012, it’s unlikely those stores will continue to have access to the specialty components, tools, software, manuals, and model training Nikon previously provided. But Nikon hasn’t clarified this, so repair shops have been left in the dark. (Ifixit) In a letter Nikon sent to the roughly 15 Authorized Repair Stations still operating in the US, which was later obtained by iFixit, the company revealed that it would not renew agreements after March 31, 2020, meaning these repair shops would potentially no longer have access to official parts, tools, software, instruction and repair manuals, and training previously provided by Nikon. There’s still the chance these smaller repair facilities could still be provided access to official Nikon parts and other components, but they will no longer be officially considered authorized to perform these repairs. Instead, authorized service will be exclusively performed by Nikon facilities in Melville, New York, and Los...

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Published By: Nikonrumors - Tuesday, 10 December

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